Computers & Networking Support | Printers & Copier Support | Softwares & Hardware Support | Websites & Databases Support | 24/7 Support |

Most businesses rely heavily on technology, which means that they require a support process that can quickly identify and resolve problems. With demands on time and effort, more and more enterprises are choosing to outsource their Help Desk.

Bright House ICT Solutions provides a professional Help Desk service that provides clients
with the following key benefits:

Responsiveness
Computer issues are not only frustrating but impacts on productivity, Bright House ICT
Solutions provide highly skilled support engineers that use “start of the art technology” too
quickly and efficiently resolve problems.

Cost Effective
Help Desk requirements are cyclical by nature, because we provide Help
Desk services to a broad range of clients, individual clients to achieve economies of scale
and cost savings over traditional in-house Help Desk services.

Knowledge Based
Bright House ICT Solutions has an extensive knowledge base that ensures clients’ technical
issues are resolved quickly and as cost-efficiently as possible.


Better Management and Tracking
Bright House ICT Solutions Help Desk services are interactive and provide clients with
Monthly and On-Demand activity statements that allow clients to identify training or infrastructure problem areas